How We Help
We do one thing exceptionally well: we make legacy building automation systems work better. Here's what that looks like in practice.
Upgrades & Retrofits
Your building automation system is reaching end-of-life. The original installer is gone. Parts are scarce. Nobody wants to touch it. This is exactly what we do.
What Upgrade Projects Look Like
Phase 1: Discovery & Assessment
We start by understanding what you have. We visit the site, connect to existing systems, and document everything: controllers, points, programming, network architecture.
Typical duration: 1-2 weeks
Phase 2: Planning & Design
Based on discovery, we design the upgrade path. This includes equipment selection, sequence translation, network design, and a phased implementation plan that minimizes disruption.
Typical duration: 2-4 weeks
Phase 3: Implementation
We execute the plan — installing new hardware, programming controllers, configuring integration, building graphics. Work is phased to keep the building operational throughout.
Typical duration: 4-12 weeks (varies by scope)
Phase 4: Commissioning & Training
System verification, point-by-point testing, operator training, and documentation delivery. You're not done until the building staff can operate the system confidently.
Typical duration: 1-2 weeks
Systems We Upgrade
Don't see your system? Contact us — we probably know it.
What You Can Expect
- No unnecessary replacement. We preserve what works. Field devices, wiring, and functional controllers stay if they're viable.
- Building stays operational. We phase work to avoid disruption. Your tenants shouldn't know we're there.
- Complete documentation. You get as-built drawings, point lists, sequences of operation, and user manuals.
- Training included. We don't leave until your team can operate the system.
Integration
Your building has systems from different eras, different manufacturers, speaking different languages. We make them work together.
Integration Scenarios
Multi-Vendor Unification
You have Honeywell in one building, Siemens in another, legacy AAM in a third. We integrate them all under a single Niagara supervisor — one interface, one login, unified alarming.
Equipment Integration
New chiller with BACnet, legacy BMS that only speaks N2. We bridge the gap — via gateways, protocol translation, or hybrid architectures — so new equipment works with existing systems.
Analytics Platform Connection
Your energy management platform needs BACnet or API data. Your BMS speaks a proprietary protocol. We expose the data in formats they can consume.
Metering & Submetering
Electrical meters, water meters, gas meters — they all speak Modbus. We integrate them with your BMS for trending, alarming, and energy reporting (critical for NYC LL97/LL84).
Protocols We Integrate
Learn more about protocol integration →Our Integration Platform
We primarily use Niagara Framework for integration work. It's the industry-leading platform for connecting disparate systems.
Niagara provides drivers for nearly every protocol in existence, a unified data model, and powerful programming capabilities. If it can be integrated, Niagara can do it.
Remote Services
Most BMS work doesn't require someone on-site. Programming, troubleshooting, monitoring — we can do it from anywhere, often faster than scheduling a truck roll.
How Remote Support Works
1. Establish Secure Access
We install a small appliance or configure secure access through your existing infrastructure. This creates an encrypted tunnel to your BMS network that you control.
2. Document & Monitor
We map your system, set up monitoring, and establish baseline operation. Now we can see what's happening and respond quickly when issues arise.
3. Support When You Need It
Programming changes, troubleshooting, emergency response — we're a phone call or email away. Most issues can be diagnosed and resolved without waiting for someone to drive out.
Not in NYC? We Can Still Help.
If you're running AAM or another legacy system and can't find local support, remote services let us help you from anywhere in the country. We travel when hands-on work is needed.
Enterprise-Grade OT Security
Remote access to building systems is a security concern. We take it seriously.
We use the Dispel Zero Trust Engine for all remote access — the same platform trusted by ABB, Mitsubishi Electric, and critical infrastructure operators worldwide.
- Moving Target Defense — Dynamic architecture eliminates static attack surfaces
- Zero Trust architecture — Every session verified, no implicit trust
- Full audit logging — Complete session recording and activity trails
- No VPNs or open ports — Connect in under 30 seconds, minimal attack surface
- You're in control — Enable or revoke access instantly
Support & Maintenance
Legacy systems need care to keep running. When something goes wrong at 2 AM, you need someone who can actually fix it — not just escalate and wait.
Emergency Support
Controller down. System not responding. Tenant complaints piling up. We respond quickly — remotely when possible, on-site when necessary.
- • Phone support for urgent issues
- • Remote diagnosis and repair
- • On-site emergency response
- • After-hours availability
Scheduled Maintenance
Proactive care keeps systems running and prevents emergencies. Regular check-ins, software updates, and system optimization.
- • Quarterly system reviews
- • Software updates and patches
- • Controller health checks
- • Performance optimization
Service Agreements
Ongoing partnership for buildings that need consistent support. Predictable costs, priority response, and peace of mind.
- • Tailored to your needs
- • Priority response times
- • Included remote support hours
- • Annual planning and budgeting
Parts & Inventory
Legacy systems need legacy parts. We maintain relationships with suppliers and keep critical components in stock when possible.
For AAM, JCI N2, and other hard-to-source controllers, we can often find what you need — or identify alternatives that will work. When parts are unavailable, we develop migration strategies.
Training & Knowledge Transfer
We're not trying to create dependency. We want your team to be capable and confident with your building systems.
Operator Training
Hands-on training for building operators on the systems we install or upgrade. Graphics navigation, setpoint changes, alarm handling, basic troubleshooting.
Included with all projects
Technical Training
Deeper training for engineering staff or fellow integrators. Programming concepts, protocol integration, system architecture, troubleshooting methodology.
Available as add-on service
Documentation
Every project includes complete documentation: as-built drawings, point lists, sequences of operation, and user guides. Knowledge that survives staff turnover.
Included with all projects
Let's Solve Your BMS Challenge
Every building is different. Tell us what you're working with and we'll show you what's possible.
Get in Touch