How We Help
We do one thing exceptionally well: we make legacy building automation systems work better. Here's what that looks like in practice.
Upgrades & Retrofits
Your building automation system is reaching end-of-life. The original installer is gone. Parts are scarce. Nobody wants to touch it. This is exactly what we do.
How Upgrade Projects Work
How Upgrade Projects Work
Discovery & Assessment
We document everything: controllers, points, programming, network architecture.
1-2 weeks
Planning & Design
Equipment selection, sequence translation, network design, and phased implementation plan.
2-4 weeks
Implementation
Installing hardware, programming, configuring integration, building graphics — phased to keep you operational.
4-12 weeks
Commissioning & Training
Testing, verification, operator training, and documentation delivery.
1-2 weeks
Systems We Upgrade
Systems We Upgrade
Don't see your system? Contact us — we probably know it.
What You Can Expect
What You Can Expect
- No unnecessary replacement.
We preserve what works. Field devices, wiring, and functional controllers stay if they're viable.
- Building stays operational.
We phase work to avoid disruption. Your tenants shouldn't know we're there.
- Complete documentation.
You get as-built drawings, point lists, sequences of operation, and user manuals.
- Training included.
We don't leave until your team can operate the system.
Planning an upgrade?
Let's discuss your building's specific needs.
Integration
Your building has systems from different eras, different manufacturers, speaking different languages. We make them work together.
Integration Scenarios
Integration Scenarios
Multi-Vendor Unification
Honeywell in one building, Siemens in another, legacy AAM in a third. We integrate them all under a single Niagara supervisor — one interface, one login, unified alarming.
Equipment Integration
New chiller with BACnet, legacy BMS that only speaks N2. We bridge the gap via gateways, protocol translation, or hybrid architectures.
Analytics Platform Connection
Your energy management platform needs BACnet or API data. We expose BMS data in formats they can consume.
Metering & Submetering
Integrate electrical, water, and gas meters with your BMS for trending, alarming, and energy reporting (critical for NYC LL97/LL84).
Protocols We Integrate
Protocols We Integrate
Our Integration Platform
Our Integration Platform
Niagara Framework
We primarily use Niagara Framework for integration work. It's the industry-leading platform for connecting disparate systems.
Niagara provides drivers for nearly every protocol in existence, a unified data model, and powerful programming capabilities. If it can be integrated, Niagara can do it.
Have systems that won't talk to each other?
We specialize in making the impossible possible.
Remote Monitoring & Support
Most BMS work doesn't require someone on-site. Programming, troubleshooting, monitoring — we can do it from anywhere, often faster than scheduling a truck roll.
How Remote Support Works
How Remote Support Works
Establish Secure Access
We install a small appliance or configure secure access through your existing infrastructure. An encrypted tunnel you control.
Document & Monitor
We map your system, set up monitoring, and establish baseline operation. Now we can see what's happening and respond quickly.
Support When You Need It
Programming changes, troubleshooting, emergency response — we're a phone call or email away.
Enterprise-Grade OT Security
Enterprise-Grade OT Security
We use the Dispel Zero Trust Engine — the same platform trusted by ABB, Mitsubishi Electric, and critical infrastructure operators worldwide.
- Moving Target Defense — Dynamic architecture eliminates static attack surfaces
- Zero Trust — Every session verified, no implicit trust
- Full audit logging — Complete session recording and activity trails
- No VPNs or open ports — Connect in under 30 seconds
Not in NYC? We Can Still Help.
Not in NYC? We Can Still Help.
If you're running AAM or another legacy system and can't find local support, remote services let us help you from anywhere in the country. We travel when hands-on work is needed.
Want remote monitoring for your building?
Get proactive support without the truck rolls.
Support & Maintenance
Legacy systems need care to keep running. When something goes wrong at 2 AM, you need someone who can actually fix it.
Emergency Support
- • Phone support for urgent issues
- • Remote diagnosis and repair
- • On-site emergency response
- • After-hours availability
Scheduled Maintenance
- • Quarterly system reviews
- • Software updates and patches
- • Controller health checks
- • Performance optimization
Service Agreements
- • Tailored to your needs
- • Priority response times
- • Included remote support hours
- • Annual planning and budgeting
Parts & Inventory
Parts & Inventory
Legacy systems need legacy parts. We maintain relationships with suppliers and keep critical components in stock when possible.
For AAM, JCI N2, and other hard-to-source controllers, we can often find what you need — or identify alternatives that will work. When parts are unavailable, we develop migration strategies.
Need ongoing support for your BMS?
Let's discuss a service agreement that fits your needs.
Training & Knowledge Transfer
We're not trying to create dependency. We want your team to be capable and confident with your building systems.
Operator Training
Hands-on training for building operators. Graphics navigation, setpoint changes, alarm handling, basic troubleshooting.
Included with all projects
Technical Training
Deeper training for engineering staff. Programming concepts, protocol integration, system architecture, troubleshooting methodology.
Available as add-on service
Documentation
Every project includes complete documentation: as-built drawings, point lists, sequences of operation, and user guides.
Included with all projects
Let's Solve Your BMS Challenge
Every building is different. Tell us what you're working with and we'll show you what's possible.
Get in Touch