All Articles Legacy Systems

Andover Continuum: What to Do When Support Ends

Planning your migration path from Andover Continuum before it's too late.

December 23, 2025 11 min read Controls NYC
Andover Continuum: What to Do When Support Ends
Andover Controls Continuum Logo Schneider Electric Logo

Andover Continuum was a capable building automation platform with a significant installed base, particularly in commercial and institutional buildings through the 1990s and 2000s. Schneider Electric acquired Andover Controls in 2007 and has since shifted focus to their own platforms. If you're running Continuum, planning for the future is essential.

The Support Reality

Continuum Support Status

Active development: Stopped years ago

Parts availability: Diminishing rapidly

Technical support: Limited options

Qualified technicians: Increasingly rare

This doesn't mean your system will stop working tomorrow, but it does mean the risk of unsupportable failure increases over time.

Understanding Your Continuum System

Typical Components

CyberStation

Supervisory workstation software for monitoring and control.

Continuum Controllers

Various models including ACX, BCX, and CX series controllers.

Infinet Network

Proprietary communication infrastructure connecting the system.

Communication

Continuum uses Infinet, a proprietary protocol, along with BACnet capability in later controller versions.

Migration Options

1
Schneider EcoStruxure
Manufacturer migration path
  • ✓ Integration with Continuum via Infinet or BACnet
  • ✓ Modern web-based interface
  • ✓ Advanced analytics and cloud features
  • ✓ Gradual controller replacement path
2
Open Platform Migration
Niagara Framework
  • ✓ Infinet drivers available
  • ✓ BACnet connection to capable controllers
  • ✓ Multi-vendor integration flexibility
  • ✓ Competitive service from multiple integrators

Option 3: Complete Replacement

For systems at end-of-life, complete replacement may be most practical:

  • New BACnet controllers throughout
  • Modern supervisory platform
  • Clean break from legacy technology
  • Preserve functional field devices where possible

Planning Your Migration

Urgency Assessment

HIGH
Parts unavailable, service lost, critical failures
MEDIUM
Aging components, limited service options
LOWER
System functional, service available

Budget Planning

  • Get preliminary estimates for migration options
  • Plan phased implementation if budget is constrained
  • Include contingency for accelerated timeline if failures occur

Documentation Priority

Document Before Migration

Before any migration, thoroughly document:

  • Controller inventory and programming
  • Point databases and naming
  • Sequences of operation
  • Network topology

Risk Management

While Planning Migration

  • Stock critical spare parts while available
  • Maintain relationship with knowledgeable service provider
  • Monitor system health closely
  • Have contingency plans for component failures

During Migration

Migration Best Practices

Phase work: Maintain building operation throughout transition

Keep legacy available: Maintain as backup during cutover

Test thoroughly: Verify everything before final commitment

Getting Help

At Controls NYC, we have experience with Continuum systems and can help you plan your migration. We'll assess your current system, explain your options, and help you develop a practical plan.

Contact us to discuss your Continuum system and migration planning.

Ready to Discuss Your Building?

Whether you're evaluating an upgrade, dealing with a failing system, or just want a second opinion — we're happy to talk through your options.

Schedule a Free Consultation

Continue Reading